Improve your Content

Are you providing legal help content that people can use for their issues?

Does your content match their needs? Is it up-to-date? And is it presented in a friendly, engaging manner?

This Legal Help Website Content Guide can help you make a plan for improving what your site has to offer people in need.

#1

Topics that match user needs

The website should have content that match the most common legal needs that people have.

  • Family problems like divorce, custody, support, restraining orders, and estates
  • Housing problems like landlord/tenant and eviciton, habitability, neighbors, and foreclosures
  • Money problems like debt, credit, medical bills
  • Work problems like wage theft, garnishment, misclassification, and harassment

Check your site map & navigation to make sure that you have the content topics that your visitors are searching for.

Check out these common Google Searches, and rename your pages & headings to match them. We have been collecting popular search queries around housing, debt, and other legal problems. If you can rephrase your existing content to match these questions & keywords, you can better match with people online.

#2

Format that works for people & for search engines. (And no PDF reliance!)

Present your information in formats that are more likely to be used by visitors & featured by search engines:

  • Bullet point lists
  • Numbered lists
  • FAQs
  • Sliders or stories

Take your current content and find where you can make it into lists or Q-and-A formats.

Any content that is in PDF should be put on a live webpage as well, so the text is searchable, resizable, and adaptable.

Make sure you are using proper HTML web formatting and Schema markup that formalize these lists and FAQs so search engines can find them.

#3

Fresh and Frequent posts that respond to current events & searches

Someone should be in charge of updating existing resources & adding new posts, guides, and emergency bulletins.

You should be responding to the ‘hot topics’ that people are seeking help for.

The frequent posting — especially in response to common, current questions — can also get your content featured more prominently on search engines.

Your site should have a blog that:

  • Has posts titled with FAQs you are seeing from clients & the public. For example “Do I qualify for COVID-19 eviction protections?”, or “How do I get house repairs after a flood?”
  • Packages up your existing guides and resources into short articles

#4

Referral Links to forms, courts, service providers, and other help

Your website likely has legal information on it.

But what about next steps & hand-offs?

Link to other legal help sites, and have them link to you. https://legalhelpdashboard.org/master-list/ Find lots of public interest legal help sites here. Can you put in a referral or links page, to hand off visitors who are coming from other jurisdictions? And can you write to these other sites, to have them link to you?

#5

Limited English Proficiency friendly content

Can your different visitors use the site?

Is translation to relevant languages available?

Is the content written in short, active sentences?

Is it written with minimal legalese? And in phrases that would be understandable to a 4th grader?

Make sure you have a clear language access plan, plain language, and readable format.

Legal Help keywords and searches

Use these common user queries to guide your website’s content.

Answer these questions on your website by:

  • Giving titles and headings on your webpages and guides in the same language as these queries
  • Answering these questions explicitly & directly in FAQs and otherwise
  • Providing step-by-step How To guides to explain the answers

Eviction + Landlord/Tenant Questions

How bad is having an eviction?

Do evictions show on background checks?
What happens if you are evicted from an apartment?
What is a written eviction notice?
What is the legal term for eviction?
Do evictions hurt your credit score?
Does an eviction go on your record?
Can I buy a house with an eviction?
Can judge overturn eviction?

How can I fix an eviction?

Can credit repair remove evictions?
How can I fix my rental history?
Can Lexington Law remove evictions?
How do I remove an eviction from my tenant screening?
Does Chapter 7 get rid of evictions?

What does evicted mean? What can a landlord do?

What does an eviction do to you?
What a landlord Cannot do?
Can a landlord tell you how do you clean your house?
What can I do if my landlord throw my stuff out?
Can a landlord enter without tenant present?
What can landlord keep deposit for?
Can a landlord evict you for having overnight guests?

Can an eviction be stopped?

What is a hardship stay?
What happens when the marshal comes to evict you?
What happens if you move out before an eviction court date?
Can a landlord kick you out without going to court?
Do dismissed evictions show up on background checks?
Does an eviction go on your record right away?
Why would an eviction be dismissed?

What should I do with an eviction notice?

How long does an eviction notice give you?
How long can you stay in a house without paying rent?
How long can you stay in an apartment after being evicted?
Is a handwritten eviction notice legal?
Can someone evict you for no reason?

What happens after an eviction? How long does it take to recover from an eviction?

How hard is it to rent after an eviction?
How can I check my rental history?
How can I rent an apartment with an eviction on my record?
How can I rent with a bad rental history?
How long does an eviction stay on your background check?
Do evictions show in different states?
Can you move back into an apartment after being evicted?
How do you get unpaid rent after tenant moves out?
Can a landlord charge you for painting after you move out?

Can you evict someone for any reason?

How do you get someone out of your house that won’t leave?
How do I force a tenant to leave?
How can I evict a tenant fast?
How do you make a tenant’s life miserable?
How can I kick out my tenant without a lease?
What if there is no lease agreement?
How many days does a landlord have to give?
Can a mentally ill person be evicted?
How do I evict a crazy tenant?
What happens when the marshal comes to evict you?
How do you deal with a crazy tenant?

Debt Collection searches

What is the debt collection process?

Will a collection agency sue for $5000?
How do I deal with debt collectors if I can’t pay?
How long can a creditor come after you?
Do collection agencies take you to court?
How much does a debt collector pay for debt?
How much should I offer to settle a collection?
Do debt collectors ever give up?
How do I settle a debt lawsuit?
Should I pay debt collector or original creditor?

What happens when a debt collector sues you?

What happens if you lose a lawsuit and can’t pay?
Can a collection agency take money out of your bank account?
What happens if I can’t pay a Judgement?
What income Cannot be garnished?
Is it worth suing someone with no money?
Can you go to jail for not paying Judgement?
How much should I offer to settle a Judgement?
What can be seized in a debt Judgement?
Does a Judgement ever go away?

How do I handle a debt collection lawsuit?

Will a collection agency sue for $5000?
How long does it take for a collection agency to sue you?
How long can a creditor come after you?
Do I need a lawyer for debt collection?
How much does a debt lawyer cost?
How can I sue a debt collector and win?
What time are debt collectors allowed to call?
What do debt collection lawyers do?
What resets the statute of limitations on debt collection?
Can attorneys collect debt?
Can a collection company garnish your wages?
Can a collection agency garnish your wages without going to court?
How much can debt collector garnish from your wages?
Can creditor garnish my bank account?
Can debt collectors garnish Social Security?
How long until creditors garnish wages?

How likely is it for a debt collector to sue me?

Will a collection agency sue for $2000?
Will a collection agency sue for $3000?
Do debt collectors ever give up?
How does a debt collector prove they own the debt?
What should you not say to debt collectors?
Can debt collectors prove you owe?
Can you fight a collection agency?
What happens if a collection agency refuses to validate debt?
How much do collection companies pay for debt?
Is it bad to settle a debt with a collection agency?
What is the lowest a debt collector will settle for?
What percentage of a debt is typically accepted in a settlement?

What happens when you don’t pay your debt?

What should you not say to debt collectors?
Can you go to jail for not paying debt collector?
Do collections go away after paying?
Should I dispute a collection?
Does debt go away after 7 years?
Does credit card debt die with you?
Does unpaid debt ever go away?
How long can a collection agency attempt to collect a debt?
Can I get a loan to pay off credit cards?
Can creditors call family members?
How can I get a collection removed without paying?
Should you pay off collections first?
Can you make monthly payments to debt collectors?
Can you ask a debt collector to remove entry from credit report?
What is the best way to pay collections?