What are the most common terms that people mistakenly use for their legal problem? They use one legal term but actually are talking about another situation.
Category: Blog
Strategies for better legal help language access
How can more legal help organizations connect to people in their native languages? This blog post reviews a report that proposes some key strategies for language access at scale.
What makes a usable govt website?
San Jose’s government usability metrics can help legal website owners to improve their sites’ performance.
Tiny Chat on legal help online & court SEO
The National Center for State Courts hosts great, fun, quick videos on innovations & policy in the state courts. They’re called Tiny Chats, and the latest one is all about Search Engine Optimization (SEO) for public interest legal help websites. I talk to Danielle Hirsch & Zach Zarnow (dressed in their best Marty McFly getups)… Continue reading Tiny Chat on legal help online & court SEO