What are the most common terms that people mistakenly use for their legal problem? They use one legal term but actually are talking about another situation.
How can more legal help organizations connect to people in their native languages? This blog post reviews a report that proposes some key strategies for language access at scale.
San Jose’s government usability metrics can help legal website owners to improve their sites’ performance.
The National Center for State Courts hosts great, fun, quick videos on innovations & policy in the state courts. They’re called Tiny Chats, and the latest one is all about Search Engine Optimization (SEO) for public interest legal help websites. I talk to Danielle Hirsch & Zach Zarnow (dressed in their best Marty McFly getups)… Continue reading Tiny Chat on legal help online & court SEO