
Maturity Model for Legal Help websites
Where do your legal websites rank on this maturity model?
Where do your legal websites rank on this maturity model?
NĂ³ra Al Haider For those of you who have missed the news, OpenAI trained a model (ChatGPT) that answers queries in a conversational manner: it responds to follow-up…
Many legal aid and court groups build their website with the assumption that people will start at the home page. But that might not reflect people’s actual journeys…
What should the landing page of your legal help website look like? What should it say, and what’s its purpose? Our team has been working with courts and…
We have had many requests from our colleagues on the Legal Help Online Cohort, about how to get schema markup onto their Drupal website. Here is a first…
How do legal professionals know what people are searching for online? This is important, so they understand their needs, phrases, and ways to engage them. One way to…
When talking to other researchers and practitioners working on improving the Internet, much of the discussion is around: Trust and Safety Privacy Misinformation, Disinformation Polarization Extremism What’s happening…
If you are having a legal problem, it can be hard to know who can help. If you turn to Google, which sites should you click on? Which…
As part of the Legal Help Online Cohort, our group at Stanford has been making lots of new schema markup for legal aid groups. What’s Schema markup? It’s…
What makes for a good legal help website? We’ve been talking about this in our Legal Help Online Cohort. One of the big indicators of success is building…